The Skill No One Teaches You After You Get Promoted with Author Ashley Herd

Everything changes the moment you stop doing the work and start managing it. In this episode, I sit down with Ashley Herd to unpack what really happens when high performers step into leadership and why so many struggle in that transition. We dig into the hidden challenges of managing both people and client relationships, and why being great at your job does not automatically make you a great manager. I share real examples of where things go wrong, including how silence and overthinking can quietly erode trust, and we explore the simple but powerful “pause, consider, act” framework that can completely shift how you lead in high-stakes moments.

We also get into the practical side of delegation, trust, and scaling your impact without burning out. I talk through the common trap of thinking it is faster to just do everything yourself, and why that mindset keeps so many professionals stuck. Together, we explore how to actually develop others, build systems that multiply your effectiveness, and create a culture where people share knowledge instead of hoarding it. If you have ever felt overwhelmed by responsibility, unsure how to lead, or stuck in the weeds of your own work, this conversation will challenge how you think about management and give you a new way forward.

Topics We Cover in This Episode:

• Why getting promoted can quietly feel like a step backward

• The simple framework most people skip that changes everything

• What your team is actually thinking when you delegate work

• The hidden cost of staying silent in leadership moments

• Why doing it yourself is keeping you stuck longer than you think

• How trust is built or broken in small, everyday decisions

• The mindset shift that turns teams into high-performing networks

• A subtle communication habit that instantly changes how people see you

If this episode hits home for you, don’t just listen and move on. Take one idea, one conversation, or one action and put it into practice today. Then share this episode with someone you lead or work alongside because these are the kinds of shifts that don’t just change your work, they ripple into every relationship you build.

Resources Mentioned:

Sign up for Bunnell Idea Group's free AI Business Development tool, GrowBIG AI: growbig.ai

Sign up for Mo's weekly newsletter: GrowBigPlaybook.com

Free Give to Grow Training and Downloadable Materials: Givetogrow.info

Give to Grow Amazon Order Link: https://a.co/d/ec8DTzc

Follow Mo's LinkedIn: https://www.linkedin.com/in/mobunnell/

Get Ashley’s book Manage Method: managermethod.com/book

Access free book club guide + reflection questions (included with book resources): managermethod.com/book

Learn more: managermethod.com

Follow Ashley: @managermethod on social platforms